In order to book your pet in we need a completed booking form along with a £30 deposit (per room/cage or vivarium.) This can be made either by cash, cheque or bank transfer - please let us know if you are using this method so that we can check our account. If the arrival date is within the next 7 days, full payment will be required via bank transfer or cash only. Your deposit is then deducted from the final bill.
Completed booking forms can be e-mailed back to us, hand delivered or posted. Deposits and booking forms need to be sent within 24 hours of each other, we will then contact you to confirm your pets holiday booking and advise of the balance to pay.
Please note, we cannot take provisional bookings or pencil anyone in. Minimum cost of stay is £30. We are unable to accept card payments as we do not have a card machine, we can only accept cash on arrival (alternatively you can bank transfer the balance prior to arrival.)
While you’re away on holiday we take photographs and videos of your pets and put them on our Facebook page, so no matter where you are in the world you can log on and see exactly how your pets are settling in.
Account name: The Small Animal Hotel
Sort code: 05-09-80
Account number: 47688730